Release Management > DSP: Error While Loading 830 Into Forecast (Doc ID 1944214.1)

Last updated on JUNE 04, 2016

Applies to:

Oracle Release Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Demand Processor Related Issue

When attempting to run Release Management > DSP, users are receiving exception errors via the
DSP side 830 Inbound Planning Schedule see the following exception errors:

ERROR
-----------------------
Error:: Cannot derive internal ship demand from Org Id for specified Ship From Org XXX.
Error:: The setup API failed with the following error: No Release Management Setup terms recorded is found for Ship-From Organization and Customer ABC.
Error:: Customer Item Number XXXXXX has invalid cross reference.
Error:: Sales Order is neither specified on the schedule nore setup at the Ship FromShip To Terms Level
Warning:: No Primary UOM defined for Demand the inventory Item &INVITM. Sales order quantity will remain in customer UOM &CUSTOM.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Responsibility: Release Management
2. Run DSP side 830 Inbound Planning Schedule
3. Observe: Exceptions Error(s) / Warning above

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot determine why the exceptions are occurring... what setups are missing.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms