Dunning Letter Set Name Field Does Not Appear on the Dunning Plan Setup Page (Doc ID 1944243.1)

Last updated on AUGUST 19, 2016

Applies to:

Oracle Advanced Collections - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When setting up a new dunning plan, the 'Dunning Letter Set Name' field is not showing on the initial setup screen.


Steps to Reproduce:

Responsibility: Collections Adminstrator
Navigation
: Collections Methods

  1. Define a dunning plan and try to add a dunning letter set name.

Cause

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