"You Are Not Authorized To Release This Hold"
(Doc ID 1944285.1)
Last updated on JULY 15, 2024
Applies to:
Oracle Order Management - Version 11.5.10.1 and laterInformation in this document applies to any platform.
Symptoms
When a new Collections Agent is attempting to release a Hold, the following error occurs.
ERROR
"You are not authorized to release this hold"
STEPS
1. Via the new Collections Agent Responsibility.
2. Navigate: Orders, Returns > Sales Orders.
3. Go to Actions > Release Holds.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |