"You Are Not Authorized To Release This Hold"
(Doc ID 1944285.1)
Last updated on JUNE 29, 2017
Applies to:Oracle Order Management - Version 126.96.36.199 to 12.1 [Release 11.5.10 to 12.1]
Information in this document applies to any platform.
When a new Collections Agent is attempting to release a Hold, the following error occurs.
"You are not authorized to release this hold"
1. Via the new Collections Agent Responsibility.
2. Navigate: Orders, Returns > Sales Orders.
3. Go to Actions > Release Holds.
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