Separating of Tax Lines When Processing Adjustments and Credit Memos (Doc ID 1944390.1)

Last updated on JANUARY 26, 2016

Applies to:

Oracle E-Business Tax - Version 12.1.3 and later
Information in this document applies to any platform.

Goal

You are unable to credit ONLY GST or ONLY PST.

If GST or PST taxes are charged in error, you need to be able to credit only one or the other based on the customers tax exemption status.

When making an adjustment you see that you can credit tax, but it does not show the ability to go one step further and only credit one tax line.

When creating a Credit Memo if you choose tax only, enter the amount and save it, then select credit lines you are able to drill down.
It allows you to look at the individual tax line and adjust the credit line amounts on each tax and save it, but as soon as you press the complete button it reverses it back the credit each take 50/50.

Solution

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