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Duplicate Item Instance Counter Rows After Counter Correction (Doc ID 1944792.1)

Last updated on MARCH 27, 2019

Applies to:

Oracle Complex Maintenance, Repair, & Overhaul - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
When user makes a Counter Correction to a unit configuration's last counter reading ... duplicate Counter Rows appear using an Item Instance Search.
One Row reflects the Current and Net Counter Reading prior to the Counter Correction while the other Row reflects the Current and Net Counter Reading after the Counter Correction.

Note:
1. Both Counter Rows reflect the same Counter Readings history .. the observed behavior corrects itself when a new Counter Reading is entered.
2. Any corrections made to Counters older than the last counter reading do not create the duplicate Counter Row.


EXPECTED BEHAVIOR
There should be no duplicate counter rows displayed.


STEPS
Configuration -> Unit Configuration -> Search Product
Search Item Instances .. Click Personalize Button .. Advanced Item Instance Search Screen Opens
Add Item & Serial Number .. click Search Button .. Search Item Instances Screen Opens
View Details Dropdown Box .. Select Counters
Click Go .. Item Instance Details Screen Opens ... Counters
Counters for Item A before Counter Adjustment ... Counter Adjustment
Configuration>Unit Configuration>Search Unit ... Search Unit Configuration Screen Opens
Add Unit Config Name .. Click Go
Select Unit Configuration ... Click Update Counters Button ... Unit Configuration Counter Update Screen Opens
Search Counter Readings    
Enter From Date    To Date ... Reading Type = Change ... Click Go
Counter Readings for Date Range and Reading Type Populate
Select Item B ... Click Copy for Correction Button ... Selected Reading Date Populated
Enter Corrected Counter Reading ... Click Apply ... Confirmation Message Appears
Now .. re-check Results of Counter Correction on Item A ... see duplicate records


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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