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Customer Form: Party Name Can Be Seen But Account Does Not List (Doc ID 1944797.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Trading Community - Version 12 and later
Oracle Receivables - Version 12 and later
Information in this document applies to any platform.

Symptoms

In release 12,  From Customers form, User is not able to query an account but the customer name (party information) can be seen.  

This indicates that the account does not have addresses in all operating units.
A review of customer/account data shows that there is no data corruption.


EXPECTED BEHAVIOR
-----------------------
Expect to query any account and have the account information retrieved.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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