Approval of AR Remittance Batches Failed with COMMUNICATION_ERROR:The Payment System, the Processor, or iPayment Electronic Commerce Servlet is Not Available/Accessible.
(Doc ID 1945060.1)
Last updated on JULY 31, 2023
Applies to:
Oracle Payments - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
On : 12.1.3 version, FC Core
When attempting to approve the AR remittance batches, the AR receipts are not approved and the following error occurs:
ERROR
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"COMMUNICATION_ERROR: Communication error. The payment system, the processor, or iPayment electronic commerce servlet is not available/accessible. Please make sure you have the correct system set up and resubmit the request at a later time."
STEPS
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The issue can be reproduced on submitting for approval of AR remittance batches
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |