Approval of AR Remittance Batches Failed with COMMUNICATION_ERROR:The Payment System, the Processor, or iPayment Electronic Commerce Servlet is Not Available/Accessible. (Doc ID 1945060.1)

Last updated on SEPTEMBER 02, 2016

Applies to:

Oracle Payments - Version 12.1.3 and later
Information in this document applies to any platform.
Reviewed May 2016

Symptoms

On : 12.1.3 version, FC Core

When attempting to approve the AR remittance batches, the AR receipts are not approved and the following error occurs:

ERROR
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"COMMUNICATION_ERROR: Communication error. The payment system, the processor, or iPayment electronic commerce servlet is not available/accessible. Please make sure you have the correct system set up and resubmit the request at a later time."

STEPS
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The issue can be reproduced on submitting for approval of AR remittance batches

Cause

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