Mobile Approvals For iPhone Errors with "Failed to invoke service: WF_WL_SERVICE_SEARCH_FILTER" in EBS 12.2.4 (Doc ID 1945229.1)

Last updated on NOVEMBER 19, 2014

Applies to:

Business Approvals for Managers - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

On Oracle Applications 12.2.4 version, any performance issue not covered by an existing component:
after logging in and go to the home screen,the following error occurs:

ApprovalsDC.loadNotifications:Failed to invoke service: WF_WL_SERVICE_SEARCH_FILTER
HTTP Status Code 500 Internal Server
Error: The server encountered an unexpected condition which prevented it from fulfilling the request.


The issue can be reproduced at will with the following steps:
1. Connect to iPhone.
2. Log into Mobile approvals.

The issue has the following business impact:
Due to this issue, users cannot approve notifications from Mobile applications.

Cause

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