Error: "The Instance Referenced Already Has A Owner" While Performing Mass Update Of Type Move (Doc ID 1945501.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Installed Base - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Error Code: CSI_TXN_OWNER_ERROR
Error Text: The instance referenced already has a owner. If you are trying to update the owner information then please pass the instance party id. Party Source Name: &PTY_SRC_NAME Party ID: &PTY_SRC_ID

While processing a Move batch via the Install Base Mass Update feature, the following error is encountered when the batch is submitted for processing:

The instance referenced already has a owner. If you are trying to update the owner information then please pass the instance party id. Party Source Name: HZ_PARTIES Party ID: XXXXX


Steps to Reproduce

The issue can be reproduced at will with the following steps:

  1. Oracle Installed base Agent User >Item Instance >Mass update >Mass Update
  2. Create Batch > Move > Go
  3. Enter Batch Name
  4. Click on Add button
  5. Search for the IB Records, select the required ones and click on apply
  6. Click on next button
  7. Under New Current Location section, change the type to Party Site
  8. Enter new party and location details:
    1. Party Name
    2. Party Number
    3. Location Number
    4. Address
  9. Click on next button
  10. Now click on back button to return to previous page
  11. Under New Install Location section, check the same as current location check box
  12. Click on next button
  13. On the update Associations page, do not update anything and click on next button
  14. On the contracts page, do not update anything and click on next button
  15. On the Schedule page, select as soon as possible option for submit section and click on submit button



Cause

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