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UPK: 12.1. Developer PDF File Does not Display in Concept Pane (Doc ID 1945561.1)

Last updated on MARCH 22, 2019

Applies to:

User Productivity Kit - Version 12.1.0.0 and later
Information in this document applies to any platform.

Symptoms


UPK 12.1.x  in the Outline Editor, a topic that links to a PDF file in a package does not load the PDF file in Concept Pane or an Adobe error message displays. When the PDF file is launched through Preview Document icon, the document does not display. Concept pane linked to a web page displays without issue or warning message.

Customers may see the following:

When opening a PDF document in UPK Developer concept, the application hangs at "initializing"

Cause

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In this Document
Symptoms
Cause
Solution
References


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