Pricing Modifier Form Performance Issue with product attribute value - ITEM CATEGORY (Doc ID 1945563.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Advanced Pricing - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Pricing Engine

ACTUAL BEHAVIOR
---------------
Pricing Modifier form performance issue

Modifier form is taking 10-15 seconds when navigate to "Product Attribute Value".
It is happening for every record.

EXPECTED BEHAVIOR
-----------------------
Expect to take a less than a second.

STEPS
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The issue can be reproduced at will with the following steps:
1. Log into responsibility EOA Information Specialist.
2. Get to pricing > modifiers
3. Find a modifier (e.g. FIX 3791)

Place cursor in field "Product Attribute Value" (If note pops up about the qualifier on the header, click "OK". That should only pop up the first time you place your cursor in the product attribute field)

At this point, the modifier freezes for 10-15 seconds.

This issue is happening in every instance and we reproduce this issue at will

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
This issue started after R12 upgrade, in 11.5.10 the form was quick and it was quick (less than 1 sec)

Cause

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