My Oracle Support Banner

Cannot Create Customer - ORA-29875: Failed In The Execution Of The ODCIINDEXINSERT Routine (Doc ID 1945581.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Receivables - Version 12.2.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.3 version, Customers Module


The following error is received when trying to enter a new customer and saving it in the Customers Standard form (ARXCUDCI):

ERROR
-----------------------
The following SQL error occurred: ORA-29875: failed in the execution of the ODCIINDEXINSERT routine
ORA-20000: Oracle Text error: DRG-50857: oracle error in textindexmethods. ODCIIndexInsert
ORA-20000: Oracle Text error: DRG-10607: index meta data is not ready yet for queuing DML
DRG-00100: internal error, arguments : [100],[drsin.c],[198],[0],[]
ORA-30576: ConText Option dictionary loading error.



STEPS
-----------------------
The issue can be reproduced on the customer instance with the following steps:
1. Select create customer from customer form.
2. Enter mandatory values for new customer.
3. Select Save.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.