Receipts Workbench Issue: Add/Update Comments on Receipt Header or Application Level Unapplies and Reapplies the Payment
(Doc ID 1945737.1)
Last updated on MAY 31, 2019
Oracle Receivables - Version 12.1.2 and later Information in this document applies to any platform.
You are attempting to update the Customer Reference/Comments fields in the Receipt Header or Application form, and find it Unapplied and Reapplied the receipt again, which creates the activity information.
The activity screen should only show one line, with a corresponding update in the form.
Steps to Reproduce: STEP 1: Responsibility: Receivables Navigation: Transactions > Transactions Create a Transaction (Invoice)
STEP 2: Responsibility: Receivables Navigation: Receipts > Receipts Create a Receipt Apply to the Transaction created in Step 1
STEP 3: Navigate to AR Transaction Activity Its shows only one line in activity with class Payment. Navigate to AR Receipt Screen Query AR receipt created in 2nd Step Add comment at Receipt Header level
STEP 4: Navigate to AR Transaction Activity Its shows only 3 line in activity with class Payment. 2nd line reverse the 1st line created during 2nd step 3rd line got created due to Comment has been added to receipt in 3rd step
STEP 5: Navigate to AR Receipt Screen Query AR receipt created in 2nd Step Go to Application Add comment at Receipt application level
STEP 6: Navigate to AR Transaction Activity It shows extra Unapply/Apply lines.
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