EAM: Employees Are Not Displayed In The Assigning Employees Self Service Page (Doc ID 1945803.1)

Last updated on JULY 14, 2017

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

the employee LOV in Assign employee screens is not contain any values

EXPECTED BEHAVIOR

The Employee LOV should contain the values in assign employees screen

STEPS

The issue can be reproduced at will with the following steps:
1. after creating the work order trying to add resource information
2. search for work order and click on update
3. under operations section select an operation and then choose assign employees from the LOV and click on go
4. Assign employee screen will open
5. When click on employee LOV not showing any values
6. if you try the same in employee or equipment LOV... there are values available

Cause

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