Not Able to Update Pricing Security Due to Error: You Have Encountered an Unexpected Error or Exception Details: Oracle.Apps.Fnd.Framework.Oaexception: Java.Lang.Arrayindexoutofboundsexception: 10

(Doc ID 1945876.1)

Last updated on JULY 14, 2016

Applies to:

Oracle Advanced Pricing - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, Pricing Object Security

Not able to update Pricing Security using the Oracle Pricing Administrator Responsibility

Error Page
You have encountered an unexpected error. Please contact the System Administrator for assistance.

No buttons for "Express Create Privilege" to create a privilege for one specific pricing entity or "Bulk Create Privileges" to select multiple pricing entities and create privileges.

ERROR
-----------------------
You have encountered an unexpected error. Please contact the System Administrator for assistance.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Oracle Pricing Administrator
2. Setup
3. Security
4. Privileges
Box shows
Related Information
Click "Express Create Privilege" to create a privilege for one specific pricing entity. Click "Bulk Create Privileges" to select multiple pricing entities and create privileges.
But buttons are missing for Express Create Privilege and Bulk Create Privileges

ERROR
-----------------------
You have encountered an unexpected error. Please contact the System Administrator for assistance.



OTHER REPLICATION DETAILS WHICH MAY OR MAY NOT BE PRESENT

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Using Oracle Pricing Administrator responsibility.
2. Navigate (N) Oracle Pricing Administrator Setup --> Security --> Privileges
3. Instead of expected page, an error occurs.

ERROR
-----------------------
You have encountered an unexpected error. Please contact the System Administrator for assistance.
Click here for exception details.

Exception Details.
Oracle.apps.fnd.framework.OAException: java.lang.ArrayIndexOutOfBoundsException: 10
    at oralce.appsc.fnd.framework. OAException.wrapperException (OAException.java:912)
    ...



BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use assign privileges nor choose buttons for Express Create Privilege and Bulk Create Privileges

Cause

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