PO Number Field Is Not Marked As Mandatory (Asterisk) In iStore Customer Application Even Though Profile IBE: Mandate Purchase Order Number Is Set To Yes

(Doc ID 1945929.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle iStore - Version 12.1.3 and later
Information in this document applies to any platform.


On : 12.1.3

PO Number field is not marked as Mandatory (Asterisk) in iStore customer application

Have configured Profile - Profile- IBE: Mandate Purchase Order Number = Yes @ Application (iStore) level
Also, the Setup for the Site has been completed

Site  -Payment -Additional payment Information -> Checkbox : Ask for Purchase Order number enabled

However, when user  checks out an order in  iStore customer application, on the  Billing and Payment page, the field "PO Number" not showing as mandatory, meaning asterisk symbol is not appearing and an order can be submitted successfully without any PO number details entered

Expectation is -
Field PO Number in "Billing & Payment" page should show as mandatory

Why is this occurring ?


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