Inactive Customer Accounts Displayed While Creating An Agreement (Doc ID 1946033.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Project Contracts - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Inactive Customer Account displayed while creating an agreement in Projects Contracts

Users create a new contract using OKE module.
During funding configuration (Funds Allocation window), we try to create an agreement clicking on 'Create / Update Agreement' button.
Customer Number and Agreement Type are required in order to create it.
Clicking on 'Cutomer Number' list of value, system displays all customer accounts associated to Customer Name configured into the contract even if customer account is inactive.
Request to limit the list of value to active customer accounts.

OKE > Contract Organiser > Go To > Funding Workbench > Allocations > Create / Update Agreement

Cause

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