R12: OIE: Expense Report Payments Notifications To Employees Are Not Working In Production
(Doc ID 1946134.1)
Last updated on JANUARY 03, 2023
Applies to:
Oracle Internet Expenses - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
On : 12.1.3 version, Expenses Analysis and Reports
ACTUAL BEHAVIOR
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R12: OIE: Expense Report Payments notifications to employees are not working in Prod (PNOI1I)
The payment notifications for iExpense reports are not being sent to employees.
After applying patch 18520333:R12.OIE.B. into prod we noticed that the payments notification stopped working.
EXPECTED BEHAVIOR
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Expected the payment notifications sent to employees.
STEPS
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The issue can be reproduced at will with the following steps:
1. create expense report
2. Export to AP
3. Make direct payment to employee, employee doesn't receive notification.
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot know when the payment is made.
Changes
Applied the patch 18520333:R12.OIE.B
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |