R12: OIE: Expense Report Payments Notifications To Employees Are Not Working In Production (Doc ID 1946134.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Internet Expenses - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Expenses Analysis and Reports

ACTUAL BEHAVIOR
---------------
R12: OIE: Expense Report Payments notifications to employees are not working in Prod (PNOI1I)

The payment notifications for iExpense reports are not being sent to employees.
After applying patch 18520333:R12.OIE.B. into prod we noticed that the payments notification stopped working.

EXPECTED BEHAVIOR
-----------------------
Expected the payment notifications sent to employees.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. create expense report
2. Export to AP
3. Make direct payment to employee, employee doesn't receive notification.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot know when the payment is made.

Changes

 Applied the  patch 18520333:R12.OIE.B

Cause

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