Unable To Approve Quote For Prospect (Party Without Any Account) (Doc ID 1946394.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Quoting - Version 12.2.3 to 12.2.3 [Release 12.2]
Information in this document applies to any platform.

Symptoms

 When trying to approve a quote for a customer without an account and without setting any approval rules, the following error occurs :

ORA-20108: The transaction ID specified returned an incorrect number of rows for CUSTOMER NAME. Ensure you specify a valid transaction ID and the dynamic query of the attribute returns correct number of rows.

ORA-06512: at "APPS.AME_API3", line 641 ORA-06512: at line 1  

 

Changes

 Upgrade to R12.2.3 .

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms