Field Service - Scheduling Error: "APPS-CSR-254000" When Trying To Schedule A Task Which Has Confirmation Status Set

(Doc ID 1946425.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Scheduler - Version 12.1.2 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.


When attempting to schedule a Task where the Confirmation field is set to "Required" the following error occurs.


APP-CSR-254000: An unexpected internal error has occurred.
Exception: Numeric Overflow (java.sql.SQLException: Numeric Overflow)

Steps To Reproduce

  1. Create a Service Request and Task
  2. (TAB)Task>Confirmation field>Set to "Required"
  3. (N)Dispatch Center>Query back Task>Schedule
  4. Error thrown


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