Field Service - Scheduling Error: "APPS-CSR-254000" When Trying To Schedule A Task Which Has Confirmation Status Set
(Doc ID 1946425.1)
Last updated on NOVEMBER 25, 2020
Applies to:Oracle Scheduler - Version 12.1.2 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.
When attempting to schedule a Task where the Confirmation field is set to "Required" the following error occurs.
APP-CSR-254000: An unexpected internal error has occurred.
Exception: Numeric Overflow (java.sql.SQLException: Numeric Overflow)
Steps To Reproduce
- Create a Service Request and Task
- (TAB)Task>Confirmation field>Set to "Required"
- (N)Dispatch Center>Query back Task>Schedule
- Error thrown
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