Sales Order Lines Are Not Getting Saved and No Error is Received on the Front End (Doc ID 1946451.1)

Last updated on AUGUST 03, 2016

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Sales Order Lines are not getting saved and no error is received on the front end. 

Autoinvoice allows invoices to be imported with no tax, even if there is a Sabrix error.

The following error message is seen from the FND log file:

Regime = SBX_REGIME_GB
sid:28831019: open OUT_FNAME =o1982510.tmp
sid:28831019: open LOG_FNAME =l1982510.tmp
sid:28831019: Partner location not found. Check TCA geography setup.
SABRIX_TAX_O2C: CALCULATE()- : ERROR_MESSAGE = Partner location not found. Check TCA geography setup.
Incorrect Status returned by ZX_TPI_SERVICES_PKG.call_partner_service. RETURN_STATUS = E
Incorrect Status returned by Ptnr_calculate_tax_pvt. RETURN_STATUS = E
Expected Error exception occurred for Trx_id 1498772
ZX_SRVC_TYP_PKG: DELETE_FROM_LINES_DET_GT(+)
Deleting data for Trx_id : 1498772
Rows Deleted from ZX_LINES_DET_FACTORS: 1
Rows Deleted from ZX_DETAIL_TAX_LINES_GT: 0
Rows Deleted from ZX_SUMMARY_TAX_LINES_GT: 0
Rows Deleted from ZX_REC_NREC_DIST_GT: 0
ZX_SRVC_TYP_PKG: DELETE_FROM_LINES_DET_GT(-)
ZX_SRVC_TYP_PKG: PTNR_BULK_CALC_TAX_PVT(-) quit processing
RETURN_STATUS: E
RETURN_STATUS: E
ZX_SRVC_TYP_PKG: PTNR_BULK_CALC_TAX_PVT(-)
Incorrect status returned by Ptnr_bulk_calc_tax_pvt. RETURN_STATUS = E
ZX_API_PUB: CALCULATE_TAX:ZX_SRVC_TYP_PKG.calculate_tax returned errors

Why it is not showing any kind of error message in front end?

Cause

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