Error APP-INV-05577 During Cycle Counting Serial Numbers (Doc ID 1946520.1)

Last updated on SEPTEMBER 03, 2017

Applies to:

Oracle Inventory Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Getting APP-INV-05577 during Cycle counting serial numbers.

* For serialized item having having discrepancy with the system values, having issues when recounting it the second time we are unable to uncheck the same serail number on the second count. This works fine in current production 11.5.10 instance. On comparing found that when saved for record in Approval form it doesn't reset the values in columns GROUP_MARK_ID, LINE_MARK_ID, LOT_LINE_MARK_ID to -1 in MTL_SERIAL_NUMBERS table.

Error
APP-INV-05577 in the form

What is working
This works perfectly fine in current 11.5.10 production. Where GROUP_MARK_ID, LINE_MARK_ID, LOT_LINE_MARK_ID aren't reset to -1 in MTL_SERIAL_NUMBERS table when it is set for Recount in approval form.

Steps
1. Set serailized item to recount for Cycle Count
2. Receive the error.


Business Impact
This worked fine in release 11.5.10.
The issue prevents upgrading to Release R12.1.x.

Cause

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