Error 'This Certification Type Already Exists For This Dependent' on Dependents and Beneficiaries Page in Self-Service

(Doc ID 1946597.1)

Last updated on JANUARY 31, 2017

Applies to:

Oracle Advanced Benefits - Version 12.1 HRMS RUP6 and later
Information in this document applies to any platform.

Symptoms

After clicking the Next button from the Dependents and Beneficiaries page, the following error occurs:

This Certification Type already exists for this dependent.

 Steps to Reproduce:
The issue can be reproduced at will with the following steps:

1. Go to responsibility Employee Self-Service.
2. Select the Benefits function.
3. Accept the legal disclaimer and click the Next button.
4. Click the Next button from the Dependents and Beneficiaries page.
Error occurs.

Cause

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