Transaction Form Invoice Print Preview Does Not Contain the Company Logo (Doc ID 1946973.1)

Last updated on JULY 12, 2017

Applies to:

Oracle Bill Presentment Architecture - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

You are utilizing the Bill Presentment Architecture (BPA) to generate AR invoices. 

The actual invoice print program contains the the company logo in the custom template.  

However, when you select the online preview of the invoice, the generic logo is displayed.

Cause

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