Last updated on AUGUST 09, 2017
Applies to:Oracle Trading Community - Version 12.1.3 and later
Information in this document applies to any platform.
On : 12.1.3 version, Data Quality Management
Using business events to trigger interfaces to transfer customer data from EBS to Oracle Sales Cloud (OSC).
Business event oracle.apps.ar.hz.CustAcctSite.update is not triggering any transactions in the following scenarios.
1. Multiple account sites are created based on a single location/address in different Operating Units.
Any one account site is inactivated.
This inactivates all account sites for that address.
Business event raises only for account site even though all account sites are inactivated (updated).
Client has the same party site number - three same party site id's exist in hz_cust_acct_sites_all table.
Only the business event for the first site gets raised, even though the other two sites get inactivates.
There should be three rows instead of one row.
2.Business Event does not trigger when account site is activated (restored).
Restore - business event does not get stored.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms