How Can Tax be Pulled From Receivables in to Service Contract Authoring Form

(Doc ID 1947293.1)

Last updated on FEBRUARY 07, 2018

Applies to:

Oracle Service Contracts - Version 12.1.3 and later
Information in this document applies to any platform.


In Service Contracts Billing, see that with Service Contracts to Receivables Integration, there are Tax Flow issue

An Example is a Service Contract for which the Transaction was interfaced in Receivables.
a. In Receivables, the Tax was calculated on Transaction but the Tax amount was not transferred back to Service Contract.
b. The program - Service Contracts Fetch Receivables Info for Billing has been run but the tax amount still not interfaced back to Service Contract.

Below are the details.

Contract Number - xxx0021885
Subtotal - 6,000.00
Tax - 0.00
Total - 6,000.00

Transaction Number - 2120212761
Line Total - 6,000.00
Tax - 1,260.00
Total - 7,260.00

Tax Amount on the Service Contract is shown as 0 where Tax amount expected was 1,260.00
Why is this and how can it be fixed?




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