ORACLE error 20001 in FDPSTP BEN_91663_BENMNGLE_LOGGING (Doc ID 1947318.1)

Last updated on MARCH 03, 2017

Applies to:

Oracle Advanced Benefits - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On 12.1.3 version in Oracle Advanced Benefits,

When attempting to run a Participation Process, the following error occurs:

ORACLE error 20001 in FDPSTP

Cause: FDPSTP failed due to ORA-20001: BEN_91663_BENMNGLE_LOGGING:
ORA-06512: at "APPS.FND_MESSAGE", line 509
ORA-06512: at "APPS.BEN_MANAGE_LIFE_EVENTS", line 3158
ORA-06512: at "APPS.BEN_MANAGE_LIFE_EVENTS", line 6428


Steps to Reproduce:
The issue can be reproduced at will with the following steps:


1. Go to responsibility US Super HRMS Manager.

2. Navigate to Processes and Reports > Submit Processes and Reports > Single Request.

3. Choose a Participation Process concurrent request and submit.


Cause

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