Last updated on MARCH 08, 2017

Applies to:

Symptoms

On release 12.1.3:

When attempting to perform Miscellaneous issue transactions of LPNs in a WMS enabled organization, through the Miscellaneous Transactions form (INVTTMTX), the following errors occur.
It works fine when the Lpn contains one serial only.
It does not work for lot and serial controlled items either and even with one serial only.
It works fine in the mobile.

Error #1
[
Transaction processor error
Total serial numbers does not match the transaction quantity
]

Error #2
[
FRM-40212: Invalid value for field FM_SERIAL_NUMBER
]

Steps
The issue can be replicated per the following steps:
1. Get 10 serials packed into an Lpn for a serial controlled item
2. Go to Inventory: (N) Transactions : Miscellaneous Transactions
3. In Miscellaneous Transactions window:
Select Miscellaneous issue transaction type
Check Lpn-Triggered
Press Transaction Lines
4. In Miscellaneous issue window:
Enter the LPN
Save
Getting reported error #1
5. Click Lot/Serial
6. In Serial Entry window:
Open the list of values for Start Serial Number
Nothing gets retrieved
Enter the serial number
Getting reported error #2

Business impact
Due to this issue, users cannot issue packed material through LPN-Triggered transactions in desktop for the case of the mobile server is unavailable for any reason.

Cause