Concurrent Request Immediately After Submission Ends Up With Inactive or Pending Phase and No Manager Status (Doc ID 1947558.1)

Last updated on JUNE 28, 2017

Applies to:

Oracle Concurrent Processing - Version 11.5.10.2 to 12.1.3 [Release 11.5 to 12.1]
Information in this document applies to any platform.

Symptoms

On Oracle Applications 12.1.3 version,
when attempting to submit any request, request fails with Inactive No Manager Phase/Status Combination,
the following error occurs.

Inactive No Manager

The issue can be reproduced at will with the following steps:
1. Submit any request for example Active Users.

The issue has the following business impact:
Due to this issue, users cannot run any request.

Changes

 Created Include Rule for Standard Manager.

Cause

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