AME Rule Is Working For Only One Operating Unit (Doc ID 1947632.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Internet Expenses - Version 12.2.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.3 version, Approval Workflow & Builder Issues

ACTUAL BEHAVIOR
---------------

You have defined multiple Operating units and define AME rules also but still it is working for only one OU and for the remaining two it is not working.

EXPECTED BEHAVIOR
-----------------------
ERs of all OUs should get processed.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create an ER in one OU
2. On ER Submission, noted that ER is pending with sysadmin

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot process ERs in some OUs. UAT is affected due to this issue.

Cause

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