No Database Connection Error While Searching Or Creating Supplier

(Doc ID 1947718.1)

Last updated on JUNE 13, 2016

Applies to:

Oracle iSupplier Portal - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Supplier SupReports Merge Emp

When attempting to Create or Search for the supplier the following error occurs.

ERROR
-----------------------
You Have Encountered an Unexpected Error. Please contact your System administrator for assistance

Detail exception
-----------------------
## Detail 0 ##
oracle.apps.fnd.framework.OAException: Illegal method call because there is no database connection.
at oracle.apps.fnd.framework.server.OANullDBTransactionImpl.noDatabaseConnection(OANullDBTransactionImpl.java:653)
at oracle.apps.fnd.framework.server.OANullDBTransactionImpl.isLoggingEnabled(OANullDBTransactionImpl.java:930)
at oracle.apps.fnd.framework.OASessionCookieHelper.resetApplicationModule(OASessionCookieHelper.java:201)
at oracle.apps.fnd.framework.webui.OAHttpSessionCookieImpl.releaseApplicationModule(OAHttpSessionCookieImpl.java:551)
at oracle.jbo.common.ampool.SessionCookieImpl.releaseApplicationModule(SessionCookieImpl.java:642)
at oracle.apps.fnd.framework.webui.OAJSPApplicationRegistry.registerApplicationModule(OAJSPApplicationRegistry.java:275)

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Payables Manager
2. Suppliers -> Entry
3. Create the Supplier or Search for the Supplier.


Cause

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