Customer Support Specialist: List of Values for Project Tasks Displays Duplicate Entries (Doc ID 1947802.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Customer Support - Version 12.2.3 to 12.2.3 [Release 12.2]
Information in this document applies to any platform.

Symptoms

On : 12.2.3 version, Customer Support Specialist, Create Project Tasks

ACTUAL BEHAVIOR
---------------
When opening the Project Task Name LOV and searching against Project Task Name , duplicate entries are shown.

EXPECTED BEHAVIOR
-----------------------
No duplicate entries

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Customer Support Specialist
2. Create SR
3. Interactions
4. Task > Create
5. Project Name LOV open



Cause

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