Return Reason For RMA - Need To Not Require The Field

(Doc ID 1948415.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Order Management - Version 12.2 and later
Information in this document applies to any platform.


The client has a requirement to not require a Return Reason on RMAs. How can I achieve this requirement? Is there a profile option or something I can turn off? Please let me know.


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms