Return Reason For RMA - Need To Not Require The Field

(Doc ID 1948415.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Order Management - Version 12.2 and later
Information in this document applies to any platform.

Goal

The client has a requirement to not require a Return Reason on RMAs. How can I achieve this requirement? Is there a profile option or something I can turn off? Please let me know.
 

Solution

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