Tax Credit Upload (2012 Onwards) - 2 Records Failed To Load Despite Show Success On (Doc ID 1949047.1)

Last updated on JANUARY 10, 2017

Applies to:

Oracle HRMS (Ireland) - Version 12.0.1 and later
Information in this document applies to any platform.

Symptoms

On : 12.0.1 version, Ireland Pay


Tax Credit Upload (2012 Onwards) - 2 records failed to load despite showing as successful on the report log. No error message was received


ERROR
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" XXXXXXXXXXXXXX 03/01/2014 Failed : ORA-20001: You cannot extend the end date using the DateTrack mode future changes

Cause: You are trying to extend the end date of the current record by using the DateTrack mode future changes which cannot be extended.

Action: Clear your changes
 
YYYYYYYYYYYYY MULLINS CLAIRE Please check the employee's PPS number/works number"


STEPS
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The issue can be reproduced at will with the following steps:
1. Run Tax Credit Upload (2012 Onwards)

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
User has no way of knowing if P2C records have been updated successfully or not. A manual check of each record on the load file is required

Cause

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