Depot Repair: Unable To Split Repair Order Through Tools -> Split Repair Order (Doc ID 1949282.1)

Last updated on JANUARY 08, 2015

Applies to:

Oracle Depot Repair - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to split a Repair Order, there is no error in Repair Order form but the Repair Order is not split. In the Debug log file the following error can be seen:

ERROR
-----------------------
CSD.PLSQL.CSD_SPLIT_PKG.Create_New_Repair_Order EXC_ERROR [CSDCSD_API_MISSING_PARAMNAPI_NAMECREATE_PRODUCT_TXNNMISSING_PARAMPRICE_LIST_ID]


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a Repair Order with Non-IB item
2. Create Logistics Lines. and Receive the RMA
3. Click Split the Repair Order menu

Cause

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