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Unable to setup Item Orderability Rules By Region (Doc ID 1949579.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.


On : 12.1.3 version, Item Usage

Find Item Orderability rules based on Regions rule does not prevent item from being ordered.
User is able to save and book the order.

Expect when the order is entered for a customer which region does meet the Region rule, it should error out.

The issue can be reproduced at will with the following steps:
1. Setup Regions and Zones for Country: CA and US
2. Setup Item Orderability with Regions Rule level, referencing CA and US regions.
3. Enter a new order
Address is associated with country of Taiwan
4. Enter order line for item: 2200-37166-0
5. Save and book the order.


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