Unable to setup Item Orderability Rules By Region
(Doc ID 1949579.1)
Last updated on APRIL 04, 2025
Applies to:
Oracle Order Management - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
On : 12.1.3 version, Item Usage
ACTUAL BEHAVIOR
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Find Item Orderability rules based on Regions rule does not prevent item from being ordered.
User is able to save and book the order.
EXPECTED BEHAVIOR
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Expect when the order is entered for a customer which region does meet the Region rule, it should error out.
STEPS
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The issue can be reproduced at will with the following steps:
1. Setup Regions and Zones for Country: CA and US
2. Setup Item Orderability with Regions Rule level, referencing CA and US regions.
3. Enter a new order
Address is associated with country of Taiwan
4. Enter order line for item: 2200-37166-0
5. Save and book the order.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |