TAX Manager: Error Occurred By Adding a Country to an Existing Tax Zone - You Have Encountered an Unexpected Error - oracle.apps.ar.hz.geography.server.HzGeoTaxAMImpl.updateZone(HzGeoTaxAMImpl.java:1054) (Doc ID 1949590.1)

Last updated on AUGUST 18, 2016

Applies to:

Oracle Trading Community - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

You are attempting to add another country to an existing Tax Zone and receive the following error:

You have encountered an unexpected error. Please contact system administrator for assistance. Click here for exception details.

Below is the error message in detail:

java.lang.NullPointerException
at
oracle.apps.ar.hz.geography.server.HzGeoTaxAMImpl.updateZone(HzGeoTaxAMImpl.java:1054)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at
sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at
sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at
oracle.apps.fnd.framework.server.OAUtility.invokeMethod(OAUtility.java:190)
at
oracle.apps.fnd.framework.server.OAUtility.invokeMethod(OAUtility.java:133)
at
oracle.apps.fnd.framework.server.OAApplicationModuleImpl.invokeMethod(OAApplicationModuleImpl.java:797)

Cause

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