My Oracle Support Banner

iSupplier View Invoice Detail Times Out (Doc ID 1949930.1)

Last updated on JULY 02, 2018

Applies to:

Oracle iSupplier Portal - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

iSupplier View Invoice Detail Times Out

When clicking the link View Invoice from PO detail the link will timeout at 300 seconds.

 

Tkprof of Trace shows following high cost SQL:

  


 
Steps To Reproduce
1. Log in and access iSupplier Portal
2. Click Orders Tab and then search for PO
3. Click on PO Number Link
4. In the actions drop down select View Invoices
5. Click Go button
6. There is no next screen because it times out.


Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.