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iSupport: Download List of Products Fails After CPU Patch 19258575 for Oct 2014 (Doc ID 1950583.1)

Last updated on JULY 21, 2020

Applies to:

Oracle Installed Base - Version 12.0.6 to 12.0.6 [Release 12]
Information in this document applies to any platform.

Symptoms

On : 12.0.6 version, iSupport

The download of a list of products for an account to Excel fails after applying the 12.0.6 CPU Oct 2014 patch (19258575)

Error in application log file:
"JspServlet: unable to dispatch to requested page: Exception:java.lang.IllegalStateException: Writer already retrieved"

Error

JspServlet: unable to dispatch to requested page: Exception:java.lang.IllegalStateException: Writer already retrieved


Steps to Reproduce

1. Download the product listing on the Accounts tab - Products

Changes

 <Patch 19258575> -ORACLE APPLICATIONS RELEASE 12.0.6: CPU PATCH FOR OCT 2014 was applied

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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