Unable to enter Intermediate Ship To Location on the order line

(Doc ID 1950788.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, WMS, Shipping & Transportation

ACTUAL BEHAVIOR
---------------
Unable to enter Intermediate Ship-To Location in Sales Order line.
There is no LOV available. It is s just a plain text field and if I try to enter anything, there is no validation and then it is not saved.

EXPECTED BEHAVIOR
-----------------------
Expect to be able to select location from LOV and save the entry.

STEPS
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The issue can be reproduced at will with the following steps:
1. login as order management responsibility
2. open sales order form.
3. select order line,
select Others tab
select Intermediate Ship To Location field

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
We have a situation where we have multiple orders shipping from a warehouse to a consolidation location and then being shipped to the end customer.

Cause

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