Item Description Is Not Getting Updated When Updating Item Records Thru Excel Upload WEBadi (Doc ID 1950834.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Product Hub - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Catalog items

Item description is not getting updated when updating item records thru excel upload.

Error
See the following with No error details from the EGO_Spreadsheet_Java_Concurrent log file:

Batch Id: 10003001
Request id: 8950486
Change Import Entity: ALL_EGO_ITEM
Change Improt Process Type:
Post processing execution flag: true
Start Date and Time: [11/14/2014 07:26:53:973]
calling ChangeImportManager.processImport. . .
after calling ChangeImportManager.processImport. . .
Change Management Import completed successfully.
Completion Status: 0
Completion Date and Time: [11/14/2014 07:26:54:001]
========================================================
  Change Managment Import for Item and Structure Log


Steps
The issue can be reproduced at will with the following steps:
1.  Navigate to the PIM responsibility
2.  Navigate to Catalogs
3.  Search an ICC
4. Select the display format
5.  Provide the item name in filter criteria
4.  Download the excel with item detail.
7.  Modify the item attribute values which takes part in item description generation. upload it.

Cause

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