My Oracle Support Banner

Unable To Enter Transaction Against Some Customer Sites Due To Geography Validation Error Even After Running GNR Program. (Doc ID 1950867.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Receivables - Version 12 to 12.2 [Release 12.0 to 12.2]
Oracle Payables - Version 12.0.0 to 12.2 [Release 12.0 to 12.2]
Oracle E-Business Tax - Version 12 to 12.2 [Release 12.0 to 12.2]
Information in this document applies to any platform.


Attempting to enter Transactions, for some customers in Oracle Receivables, and receive the following Geography validation error:

The system cannot determine geography information for this location and cannot derive a tax jurisdiction.  Please contact your system administrator.

This error is happening even after running Geography Name Referencing (GNR) program in Trading Community Manager application. 
The GNR program is not picking up the location up for validation.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.