Unable To Enter Transaction Against Some Customer Sites Due To Geography Validation Error Even After Running GNR Program. (Doc ID 1950867.1)

Last updated on JUNE 20, 2016

Applies to:

Oracle Receivables - Version 12 to 12.2 [Release 12.0 to 12.2]
Oracle Payables - Version 12.0.0 to 12.2 [Release 12.0 to 12.2]
Oracle E-Business Tax - Version 12 to 12.2 [Release 12.0 to 12.2]
Information in this document applies to any platform.

Symptoms

Attempting to enter Transactions, for some customers in Oracle Receivables, and receive the following Geography validation error:

Error
The system cannot determine geography information for this location and cannot derive a tax jurisdiction.  Please contact your system administrator.

This error is happening even after running Geography Name Referencing (GNR) program in Trading Community Manager application. 
The GNR program is not picking up the location up for validation.

Cause

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