Charges HTML: Invoice Number Link Gives Error: java.lang.NullPointerException (Doc ID 1950955.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Teleservice - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Charges UI, APIs, and schema

Its not possible to drill down to the invoice details for a charge line from the Charges HTML user interface after the invoice is created.

Error is received when using the Invoice Number link:

Error Java exception:
Exception Details
oracle.apps.fnd.framework.OAException: java.lang.NullPointerException
at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:912)
at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:886)
at ....
...## Detail 0 ##
java.lang.NullPointerException
at oracle.apps.cs.charges.server.CsChargeAMImpl.loadHeaderBillToCreditCardInfo(CsChargeAMImpl.java:3028)
at sun.reflect.GeneratedMethodAccessor204.invoke(Unknown Source)
at

ERROR
-----------------------
oracle.apps.fnd.framework.OAException: java.lang.NullPointerException

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms