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Parts Search Hierarchy Form Is Not Displaying All Related Items. (Doc ID 1951308.1)

Last updated on MAY 22, 2020

Applies to:

Oracle Spares Management - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

On : 12.1.3

The parts search hierarchy form is not returning all alternate items.

For example:
Item 1 is superseded by Item 2  - reciprocal/bilateral
Item 2 is superseded by Item 3  - reciprocal/bilateral

Now if you go to the parts search hierarchy page and search  ( including
alternate items)
Search for Item 1, results display Item 1, 2, and 3..   This is correct.
Search for Item 2, results display Item 1, 2, and 3..   This is correct.
Search for Item 3, results display Item 2, and 3..    Expect to see item 1 as
well.

Users expect that if you can see item 3 when searching for item 1,  you should also be able to see item 1 when searching for item 3.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. part search hierarchy
2. search part A and include alternative parts.
3. search part B and include alternative parts.. search results do not return part A.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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