My Oracle Support Banner

Oracle Customers Online Error When Select the Interactions Label (Doc ID 1951312.1)

Last updated on MAY 10, 2021

Applies to:

Oracle Customers Online - Version 12.2 and later
Information in this document applies to any platform.

Symptoms

You are selecting the Interactions label, in Oracle Customers Online, after ATG (R12.ATG_PF.C.delta.4) and receive the following error:

Error:
You have encountered an unexpected error. Please contact the System Administrator for assistance.
Click here for exception details

Details

Error Page  
Exception Details.  
oracle.apps.fnd.framework.OAException: WebBean style not supported (NESTED_REGION)
at oracle.apps.fnd.framework.webui.OAPageErrorHandler.prepareException(OAPageErrorHandler.java:1247)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:2255)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:567)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:455)

Steps to Reproduce:
Responsibility: Oracle Customers Online
Navigation:  Home
1. Enter "Best%" in Name and press "Search" button
2. Select one from below name list "Best Test Co., Inc."
3. Getting error when in click the "Interactions" label

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
 1. Bug Summary
 2. Fixed Files
 3. Recommended Patches
 4. Solution Steps
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.