Oracle Customers Online Error When Select the Interactions Label (Doc ID 1951312.1)

Last updated on JULY 06, 2017

Applies to:

Oracle Customers Online - Version 12.2.3 and later
Information in this document applies to any platform.

Symptoms

You are selecting the Interactions label, in Oracle Customers Online, after ATG (R12.ATG_PF.C.delta.4) and receive the following error:

Error:
You have encountered an unexpected error. Please contact the System Administrator for assistance.
Click here for exception details

Details

Error Page  
Exception Details.  
oracle.apps.fnd.framework.OAException: WebBean style not supported (NESTED_REGION)
at oracle.apps.fnd.framework.webui.OAPageErrorHandler.prepareException(OAPageErrorHandler.java:1247)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:2255)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:567)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:455)

Steps to Reproduce:
Responsibility: Oracle Customers Online
Navigation:  Home
1. Enter "Best%" in Name and press "Search" button
2. Select one from below name list "Best Buy Co., Inc."
3. Getting error when in click the "Interactions" label

Cause

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