My Oracle Support Banner

Claim Investigation Line Created With Two Deductions in the Channel Revenue (Doc ID 1951690.1)

Last updated on DECEMBER 13, 2017

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On Applications 12.1.3

The value in field Application Reference Type can be changed after application line is saved.

If you open the List of Values (LOV) for this field, the Application Reference Number value is deleted.
After you save, the new Application Reference Number is generated.
After this, two (2) claims exist, but only one receipt line application.

Steps to Reproduce:
1. Create a receipt, apply on one transaction and on claim.
2. After save Application Reference Number claim1 is generated.
3. Close receipt form, search again for receipt, open Applications form
Application Reference Type on claim line is enterable, open LOV for this field, value 'Trade Management Claim' is selected as is the only value in the list
Application Reference Number is deleted
4. Save.
New claim number was generated.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
 1. Bug Summary
 2. Fixed Files
 3. Recommended Patches
 4. Solution Steps
 Still Have Questions?
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.