Cannot Apply The Promotion Discount On The Sales Order As The Screen Is Dimmed (Doc ID 1951927.1)

Last updated on AUGUST 05, 2015

Applies to:

Oracle Order Management - Version 12.1.3 and later
Oracle Advanced Pricing - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Pricing, Discounting & Charges

ACTUAL BEHAVIOR
---------------
User is not allowed to edit the promotion record in the Promotions tab of the window Promotions/Pricing Attributes at the header level while there is at least one closed line

 

User is not allowed to edit the promotion record in the Promotions tab of the window Promotions/Pricing Attributes at the header level
while there is at least one closed line.

Case 1:                                                            
1. Create a sales order with multiple lines and save                        
2. Cancel one/some of the lines                                    
3. Go to header window and open Promotion/Pricing Attributes window
4. Cannot select a promotion from the field Promotion No's List of Values (LOV) and fill the line set                                                          
or
Case 2:                                                            
1. Create new order with multiple lines and save                    
2. Cancel all the lines                                            
3. Go to header window and open Promotion/Pricing Attributes window
4. Cannot select a promotion from the field Promotion No's LOV and fill the line set 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms