My Oracle Support Banner

Advice on building a remote ICSM node with 12.1.3 Oracle Applications. (Doc ID 1952315.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Advanced Inbound Telephony - Version 12.1.3 and later
Information in this document applies to any platform.


The following note has been written to assist customers with building a remote ICSM node for use with Oracle Telephony Applications and Release 12.1.3.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
 Find java install on the remote machine
 Build the ICSM
Register the ICSM (Windows)
 Start the ICSM

Check the ICSM log for Memory Issues
Increasing Memory in ieoicsm.cmd if needed

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.