Non Recurring Element Entry Not Being Removed When Plan Enrollment Changes (Doc ID 1952347.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Advanced Benefits - Version 12.1 HRMS RUP7 and later
Information in this document applies to any platform.

Symptoms

On 12.1 HRMS RUP7 version, Oracle Advanced Benefits

ACTUAL BEHAVIOR
---------------
Find that Non Recurring Element Entry Is Not Being Removed When Plan Enrollment Changes.
If employee switches plan or changes enrollment within the OE period, this issue is occurring.

EXPECTED BEHAVIOR
-----------------------
Expect Non Recurring Element Entry Being Removed When Plan Enrollment Changes.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Have an employer contribution standard rate tied to option in plan in program.

2. Passing across a non-recurring element for this rate. When the employee enrolls in this option in plan, the element is appropriately getting created with the proper value.

3. When an employee changes enrollment out of this option in plan, the corresponding element is not being removed from the employee's record even though their enrollment has changed.

Note: The other recurring rates/elements associated with this same option in plan are getting properly removed but this one element is not.



Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms