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Prospective Supplier Attachment Page Fails To Load (Doc ID 1952779.1)

Last updated on MARCH 30, 2018

Applies to:

Oracle iSupplier Portal - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On Release 12.1.3 version, Prospective Supplier Registration

When attempting to perform a Prospective Supplier Registration users being Redirected to a login page upon Clicking the "Next" Button,
from Step 3 "Additional Information" page going to Step 4 "Attachment Page" the following error occurs.

ERROR:
====================
Error Stack Details:
oracle.apps.fnd.framework.OAException: java.lang.NullPointerException
at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:912)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:616)
at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:252)
at oracle.apps.fnd.framework.webui.OAPageLayoutHelper.processRequest(OAPageLayoutHelper.java:1183)
at oracle.apps.fnd.framework.webui.beans.layout.OAPageLayoutBean.processRequest(OAPageLayoutBean.java:1569)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:968)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:935)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:659)
at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:252)
.
## Detail 0 ##
java.lang.NullPointerException
at oracle.apps.pos.onboard.webui.ProspRegAttachCO.prepareTrainAndNavigation(ProspRegAttachCO.java:411)
at oracle.apps.pos.onboard.webui.ProspRegAttachCO.processRequest(ProspRegAttachCO.java:72)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:600)
at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:252)
at oracle.apps.fnd.framework.webui.OAPageLayoutHelper.processRequest(OAPageLayoutHelper.java:1183)
at oracle.apps.fnd.framework.webui.beans.layout.OAPageLayoutBean.processRequest(OAPageLayoutBean.java:1569)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:968)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:935)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:659)
at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:252)

STEPS TO REPRODUCE
The issue can be reproduced at will with the following steps:
1. Access the Prospective Supplier Registration.
2. Using the URL:http://AnySupplier123:8001/OA_HTML/OA.jsp?page=
  /oracle/apps/pos/onboard/webui/ProspRegPG&OAHP=POS_GUEST_REG_HP&OASF=POS_SUPPREG_REGISTER&OAPB=POS_ISP_BRAND&ouid=AC6DAE12692EB19A
3. Step 1 Enter and Complete the Basic Informantion page - Click: "Next"
4. Step 2 Enter and complete the Company Information page - Click: "Next"
5. Step 3 Enter and Complete the Additional Information Page - Click: "Next"
6. User is Redirected to Login page and bypassing Step 4 Attachments page

BUSINESS IMPACT
The issue has the following business impact:
Due to this issue, Supplier users cannot complete the Prospective Supplier Registration without being Redirected to the Login page.

Cause

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In this Document
Symptoms
Cause
Solution
References


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